Hotel Receptionist

Job description

About the Role the employer is looking for a Hotel Receptionist to join its team. This role involves supervising, coordinating and delivering guest services at the front desk, including reservations, check-in and check-out. This opportunity is available full-time and requires experience ranging from... Key Duties and Responsibilities Maintain a reservations list and provide necessary paper records to ensure the smooth running of the business. Working to raise the level of customer service and satisfaction, and following up and resolving disputes and complaints effectively. Ensure that hotel policies and procedures are implemented accurately and consistently. Establish and maintain strong business relationships with other relevant parties, such as travel and reservations agencies. Review hotel rates and organize invoices accordingly to ensure financial accuracy. Required Qualifications and Experience Practical experience ranging in a related field. Ability to manage front desk tasks efficiently. Excellent customer service and effective communication skills. Work Environment The receptionist will work in a dynamic hotel environment. The role requires a full-time commitment to ensure the best level of service is provided to guests. Additional Information The salary for this role will be determined and discussed during the interview. Apply for those interested in joining the the employer team, through the available channels

Requirements

• Skill: Intermediate stage
• Skill: Adherence to regulatory guidelines
• Skill: Company policies
• Skill: Customer Service
• Skill: Communication with customers
• Location: Riyadh region

Skills