Frequently Asked Questions

How does Mifzza work?

Upload your CV once (PDF or Word). The platform analyzes it, scores it against ATS standards, then for every matching job it tailors the CV, writes a cover letter, and submits the application on your behalf.

What is the difference between the plans?

• Nidaa: where your journey starts, automatic applications with a 350 monthly cap, cover letters, and a co-op (Tamheer) option. Your CV stays as is.
• Darb: stronger matching and better guidance, plus an optional on-demand smart CV-editing upgrade.
• Wasl: everything in Darb plus automatic per-job ATS CV tailoring, with every tailored version delivered to your email before submitting.

Does the platform write things that are not in my CV?

No. Tailoring only reorganizes and highlights what already exists in your original CV. We never invent experience or requirements.

Can I change my CV during the subscription?

The CV is locked for self-service uploads for the whole subscription period to keep every tailored version consistent and auditable. To change it, open a "CV editing" ticket from the Support & Tickets page inside your account and attach your new CV (Word or PDF), our team replaces the old CV in your account within 3 business days and emails you a confirmation. For any CV-related question, email cv@mifzza.com.

What happens to unused applications when the subscription ends?

The quota is tied to the subscription period; unused applications expire with it. You can add top-up credit at any time during the period.

How do I cancel?

From the subscription page. Cancellation takes effect at the end of the paid period, the service keeps working until then and nothing new is charged.

I have a question about a job or an application. Who do I contact?

Email jobs@mifzza.com with the job title or the application number and we will get back to you as soon as possible.

I am an employer. How do I reach you?

Employers and hiring entities can reach us at employers@mifzza.com.