Contact Channels

Inside the Platform

Subscribers have the "Support & Tickets" page inside their account, the fastest way to get individual help because tickets are tied directly to your account.

Response Time

We reply to email within 7 business days. For urgent subscription questions, please include the email address registered on your account.

Before You Write to Us

Most questions about subscriptions, applications and CVs are answered on the FAQ page. If you write to us, please include:

• The email address registered on your account.
• A clear description of the issue or request, and when it happened.
• A screenshot if available, so we can understand the case quickly.

Topics We Can Help With

• Subscriptions, plans, payment and renewal.
• Uploading your CV and updating your details, field and city.
• The status of your applications and the jobs the system applied to for you.
• The interview prep kit for each application.
• Refund requests under the published refund policy.
• Employer and business inquiries through the employers email above.

Useful Links

• ATS CV check and optimization
• Automatic job applications
• Job interview preparation
• Open jobs in Saudi Arabia
• Privacy Policy, Refund Policy and Terms