Housekeeping Supervisor

Job description

Supervise and coordinate daily operations of the Housekeeping Department to ensure the highest standards of cleanliness, hygiene, and guest satisfaction. Lead and support the housekeeping team, inspect guest rooms, corridors, public areas and back‑of‑house zones to meet hotel and brand standards. Ensure rooms are cleaned and prepared according to procedures within required timeframes. Assign daily tasks and room allocations to team members. Monitor room status and coordinate closely with Front Office for timely room availability. Handle guest requests, complaints and housekeeping issues professionally. Conduct regular inspections and follow up on maintenance issues, damages and lost‑and‑found items. Ensure proper use, storage and control of cleaning chemicals, equipment and supplies. Monitor linen and amenity stock levels and report shortages to the Housekeeping Manager. Train, coach and support team members to maintain high service and cleanliness standards. Comply with hotel safety, hygiene, health and security procedures. Support the Housekeeping Manager with daily reports, inventory and operational follow‑up. Promote teamwork and maintain positive relationships with all hotel departments

Requirements

• Good knowledge of housekeeping operations and hotel cleanliness standards
• Knowledge of hotel systems and housekeeping procedures is pre Be part of a team who values positive working environment, committed t
• teamwork
• attention to detail
• compliance

Skills