People & Culture Coordinator

Job description

About the employer: the employer is a global leader in hospitality, with over 300,000 specialized experts in guest experience and service excellence. Job Overview: The People & Culture Coordinator will provide professional advice and executive support to all department heads and hotel staff. Responsibilities: Maintain accurate and secure employee records, prepare and maintain files, reports, letters, memoranda, and other relevant business documents, assist in daily management of departments, coordinate the screening of all applicants and follow standard procedures for employee hiring, assist in managing the hotel's talent bank for replacement and complementation of employees, support the production and coordination of recruitment advertisements, coordinate salary surveys and assist in open recruitment days and fairs, coordinate room bookings for training courses and ensure proper notification, assist in managing the orientation of new employees before and on the actual start date, support the formulation of a human resources training plan and development of a suitable skills base, develop individual training programs for employees based on job requirements, review training progress through the implementation of appropriate evaluation procedures, assist department heads in maintaining current knowledge of contemporary human resources issues, verify weekly training papers from all departments to ensure employees receive daily and weekly task training, support department heads in providing practical task training as required, conduct health and safety training with new recruits, maintain an updated record of training requirements for hotel employees, ensure employee evaluations are conducted regularly through the monitoring system, establish systems to monitor the achievement of departmental objectives and goals, assist in developing health and safety training files in departments and provide advice to department heads on health and safety training, ensure the maintenance of employee care programs, monitor employee notice boards for suitability and updates, monitor the employee suggestion box and coordinate responses, assist in providing advice to employees to prevent work-related problems and support conflict resolution, conduct exit interviews as required, provide employee details to the accounts department monthly for labor turnover and equal opportunities monitoring, assist in employee accommodation arrangements, handle daily industrial relations issues and provide advice to the human resources manager on potential problems or solutions, coordinate retirement/medical/committee meetings, and ensure room bookings and employee notifications, manage employee of the month and employee of the year schemes, assist in human resources audit procedures, monitor branch employee turnover, absenteeism, guest feedback, and labor costs, provide advice on local labor law issues and maintain relationships with authorities to stay informed about regulations, ensure the development of 'best practices' standards and encourage the commitment of the executive management to implement them

Requirements

• Experience in the relevant field
• strong organizational and administrative skills
• ability to maintain accurate and secure records
• excellent communication and interpersonal skills
• familiarity with human resources policies and procedures
• proficiency in preparing business documents
• ability to comply with hotel and company policies
• commitment to continuity

Skills