Assistant Learning & Development Manager

Job description

Join the employer, a global hospitality leader with over 45 brands, 5,600 hotels and 10,000 restaurants in 110 countries. At the employer Shahd Al Madinah, you will work in a supportive environment that promotes personal growth and offers career opportunities worldwide. Enjoy exclusive sector benefits and strong recognition for daily commitment. The role focuses on creating meaningful experiences for guests, colleagues and the planet.

Requirements

• Bachelor’s Degree in Human Resources Management or Hotel Management
• minimum 3 years of training/facilitation experience
• excellent reading, writing and oral proficiency in English and French
• proficient in MS Excel, Word, and PowerPoint
• knowledge of creating and managing hotel training plan and budget
• ability to conduct annual training needs analysis
• ability to coordinate and deliver training activities
• ability to build partnerships with industry associations and external training firms
• maintain accurate training records
• develop internal resource library for employees
• familiarity with fire and life safety/emergency procedures
• strong leadership, interpersonal and negotiation skills
• excellent communication and customer service skills
• results and service oriented with attention to detail
• ability to multitask in high‑pressure situations
• team player and builder
• motivator and self‑starter
• well‑presented and professionally groomed at all times

Skills