Presales Engineer
Khobar
EmployerUndisclosed employer
LocationKhobar
Job typeFull-time
FieldSales
Experience5+ years
Job description
The role combines technical expertise, solution design and customer engagement, supporting the full sales lifecycle from initial discussions to proofs of concept, demonstrations and delivery. Support the Regional Sales Director in customer meetings and business development; deliver technical presentations, workshops and demonstrations of the employer solutions; answer customer technical questions and highlight key differentiators; lead discovery sessions to understand business requirements and challenges; support POC activities from planning to completion; configure and deploy the employer products for demos and POCs; act as primary technical contact for customers, partners and system integrators during evaluations; define solution architectures and recommend suitable products and services; prepare technical documentation, solution designs and customer presentations; work with Product Management to convey customer feedback and market needs; monitor competitor activity and industry trends and advise on product evolution; collaborate with Engineering, Product, Support and Sales teams to resolve technical issues; support project handover activities as needed; provide accurate weekly and monthly activity reports; travel across Saudi Arabia and the Middle East as required.
Requirements
- 5+ years of experience in a customer-facing technical, integration, pre‑sales or solutions engineering role
- fluent native Arabic
- strong English communication skills
- Bachelor’s degree in Computer Science, Information Technology, Electronics Engineering or related discipline
- experience with biometric technologies, identity management, physical access control or security solutions
- experience supporting customer demonstrations, technical workshops and POCs
- strong understanding of solution architecture, systems integration principles and enterprise infrastructure
- excellent troubleshooting, analytical and problem‑solving skills
- strong communication, presentation and stakeholder management abilities
- ability to engage technical and non‑technical audiences
Skills
English languageArabic languageSalesCommunication skillsPoint of sale (POS)
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