Quality and Governance Specialist

Job description

The Quality and Governance Specialist ensures maintaining high standards of quality, compliance, and governance within KAUST Health. This role involves developing and overseeing clinical quality assurance initiatives and frameworks, ensuring adherence to regulatory standards, and collaborating across departments to promote best practices and maintain accreditation. The Specialist provides knowledge and guidance to KAUST Health and assists in maintaining oversight of the medical services provider to ensure all records comply with regulations. Key responsibilities include supporting the development of quality and governance frameworks, policies, and procedures aligned with regulatory requirements. Assisting in conducting regular audits and performance assessments to drive continuous improvement. Analyzing data and trends to pinpoint non-compliance issues or potential risks and executing mitigation plans. Ensuring ongoing compliance with accreditation standards such as JCI and CBAHI and extending professional assistance across departments. Supporting KAUST HR and Graduate Affairs with processing medical fit for relocation applications. Collaborating with the KAUST Occupational Health Specialist. Assisting in overall clinical quality assurance, patient safety programs, safety walks, and safety culture surveys. Supporting quality KPI audit and validation. Understanding the role of The KAUST School health office and nursing team to provide guidance as needed. Supporting the Medical the employer committee process, including approvals and accommodation for high-risk patients. Providing guidance on investigations and root cause analysis. Maintaining strong communication channels with patients. Monitoring the Occurrence Variance Report process. Keeping aware of medical equipment to provide recommendations to the KH Operations team. Performing ad-hoc duties as assigned by the Quality and Governance Manager.

Requirements

• Graduation from an accredited school of nursing or a bachelor's degree in a medical specialty or related field
• Minimum 5 years of experience in quality assurance, governance, or a related function
• Minimum of 5 years of relevant experience, ideally including 3 years in quality and governance in a healthcare setting, preferably in Saudi Arabia
• Strong knowledge of quality management systems (e.g., ISO 9001, CBAHI) and governance frameworks
• Proven experience in conducting audits and risk assessments
• Excellent analytical skills with the ability to assess complex data
• Strong communication and interpersonal skills for effective stakeholder engagement
• Detail-oriented with a commitment to maintaining high standards
• Ability to work independently and collaboratively within a team

Skills