Restaurant General Manager

Job description

JOB SUMMARY Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE.

Requirements

• H High school diploma or GED
• 4 years experience in the food and beverage, culinary, or related professional area
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
• 2 years experience in the food and beverage, culinary, or related professional area
• CORE WORK ACTIVITIES
• Taking an Entrepreneurial Approach to Driving the Restaurant Business
• Understands financial opportunities by surveying restaurant demand
• Partners with key individuals in the local community to assess opportunities
• Identifies and analyzes competitors
• Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action
• Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues
• Leading Significant Marketing/Public Relations/Media Activities
• Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable
• Supports on-site/off-site public relations opportunities to promote the restaurant
• Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies
• Serves as the primary point of contact for restaurant events
• Participates in local networking activities, which are often off-property, in support of the restaurant
• Managing Day-to-Day Restaurant Operations
• Supervises and manages employees
• Understands employee positions well enough to perform duties in employees' absence
• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas
• Conducts daily "taste panels" to educate, drive sales and create sales goals
• Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc
• Monitors compliance with all applicable laws and regulations
• Monitors adherence to liquor control policies and procedures

Skills