Receptionist

Job description

The employee is responsible for the reception area as the first point of contact for customers and clients. Handles phone calls, welcomes guests, transfers information, and responds to their requests About this profession: Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers. Typical duties of this profession: • Receive and welcome visitors and clients, identify their demands and provide them with the required information, inform the concerned authority about the reviewers and customers and guide them • Receive phone calls, and answer inquiries or refer them to the competent authority • Make internal communications to acquire information • Arrange the dates of interviews, record the names of reviewers and clients in the relevant records • Comply fully with procedural manuals and the regulating policy and procedure

Requirements

• Adherence to organizational guidelines
• customer service
• communicating with customers
• company policies

Skills