PBX Operator

Job description

the employer announces its need for a PBX Operator - Raffles The Red Sea to work in the Riyadh area

Requirements

• Minimum 1–2 years of experience in PBX, Front Office, or Guest Services within a luxury or five-star hotel environment preferred.
• Diploma or certificate in Hospitality or related field is an advantage.
• Exceptional verbal communication and listening skills.
• Clear, pleasant speaking voice with excellent diction.
• Strong multitasking and time-management abilities.
• High attention to detail and accuracy.
• Ability to remain calm and professional under pressure.
• Proficiency in telephone systems and basic computer applications.
• Fluency in English required
• additional languages are a strong advantage.
• Personal Attributes
• Polished, courteous, and professional demeanor.
• Discreet, trustworthy, and service-oriented.
• Calm, composed, and confident in emergency situations.
• Flexible to work shifts, including nights, weekends, and holidays.
• Passion for luxury hospitality and guest satisfaction.
• Additional Information
• Understanding of Ultra-Luxury guest expectations and brand alignment.
• experience in project coordination, scheduling, and document control during pre-Opening stages.
• A proactive, anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with Luxury standards.

Skills