Guest Care Specialist

Job description

Based in Riyadh for the employer, you will ensure guests have a positive and memorable experience. Serve as the main point of contact, handle inquiries and resolve complaints professionally. Provide product recommendations, assist with bookings, and maintain accurate guest records. Collaborate with team members to enhance guest satisfaction and contribute to company success

Requirements

• Excel
• Customer service
• Problem solving
• Communication skills
• Interpersonal skills
• Organization
• Ability to stay calm under pressure
• Flexible working hours including weekends and holidays
• Positive and friendly attitude

Skills