HR Coordinator

Job description

Company Description Novotel Madinah is a modern 4-star hotel located in the heart of the holy city of Madinah, offering a comfortable and convenient stay for both pilgrims and leisure travelers. Strategically positioned just 120 meters (about a 2-5 minutes walk) from Al-Masjid an-Nabawi, the hotel provides easy access to one of Islam’s most significant landmarks, making it an ideal base for Umrah visitors and religious travelers. Overall, Novotel Madinah combines modern comfort, strategic location, and family-friendly facilities, making it a popular choice for visitors seeking a peaceful and well-connected stay in Madinah. Job Description We are seeking a detail-oriented and collaborative HR Coordinator to join our team in Madinah, Saudi Arabia. In this role, you will serve as a vital support resource for our Human Resources department, working closely with HR leadership, department managers, and employees to ensure smooth HR operations and a positive employee experience. You will coordinate essential HR functions, maintain accurate employee records, support compliance initiatives, and provide exceptional service to all stakeholders. This position is ideal for an organized, empathetic professional who is passionate about supporting people and improving HR processes. • Coordinate and maintain employee personnel files, ensuring all records are complete, accurate, organized, and compliant with company policies and applicable regulations. • In-depth knowledge of Saudi Labor Law and extensive hands-on experience with all HR government portals (including Qiwa, Muqeem, GOSI, MHRSD, and Taqaat • Assist with HR compliance reporting, data reconciliation, and audit activities in collaboration with HR systems and payroll departments • Serve as a primary point of contact and liaison between employees, managers, HR leadership, and other departments regarding HR-related questions, concerns, and administrative matters • Support the communication and implementation of HR policies, procedures, and updates across the organization • Assist with monitoring HR-related deadlines, follow-ups, and required documentation to ensure timely and accurate completion • Coordinate employee onboarding and offboarding processes, including documentation preparation, system setup, and orientation support • Support benefits administration activities, including enrollment coordination, policy communication, and employee inquiries • Assist with recruitment coordination activities, including scheduling interviews, preparing offer letters, and maintaining candidate records • Prepare and distribute HR reports, employee communications, and policy documentation • Maintain confidentiality and discretion when handling sensitive employee information and personnel matters • Provide administrative support to the HR team on projects, audits, and departmental initiatives as assigned • Identify recurring HR and administrative issues, escalate findings, and follow up on corrective actions with appropriate departments • Support the development and implementation of HR initiatives that promote employee engagement, inclusion, and organizational culture What We Offer • Career Growth & Development • Global Opportunities • Competitive Benefits • Recognition Culture • Work-Life Balance Our Culture • Heartist Spirit • Teamwork & Respect • Guest Passion • Diversity & Inclusion • Excellence in Hospitality

Requirements

• At least two years of relevant HR coordination, HR administration, or human resources experience
• Proficiency with HR management systems and payroll software
• experience with Dayforce or comparable platforms is preferred
• Strong Excel skills, including formulas, lookups, and pivot tables
• Exceptional attention to detail, organizational skills, and ability to manage multiple priorities and recurring deadlines
• Strong written and verbal communication skills with the ability to interact professionally with employees at all levels
• Demonstrated ability to handle confidential employee information with discretion and professionalism
• Service-oriented mindset with a commitment to supporting employees and managers
• Problem-solving abilities and conflict resolution skills
• Proficiency in data entry and record management
• Ability to work collaboratively with diverse teams and adapt to changing priorities
• Knowledge of HR compliance, wage and hour requirements, and employment regulations (preferred)
• Experience in a hotel or hospitality environment (preferred)
• High school diploma or equivalent required
• Associate's degree or coursework in Human Resources, Business Administration, or a related field preferred
• Equivalent relevant HR experience will be considered in lieu of formal education
• **Additional Qualifications:**
• Fluency in English
• additional languages are a plus
• Ability to work in a fast-paced, dynamic environment
• Commitment to maintaining professional boundaries and ethical standards
• Willingness to learn new systems and processes
• Flexible approach to work and openness to supporting evolving organizational needs
• Additional Information
• At Novotel Madinah, part of the global the employer family, we believe our people are at the heart of everything we do. As a Heartist, you will be part of a dynamic team committed to delivering exceptional hospitality experiences in one of the world’s most meaningful destinations.

Skills