Room Service Order Taker

Job description

Room Service Order Taker answers guest calls accurately and processes room service orders with excellent knowledge of menus and offers, provides personal recommendations and ensures accurate entry of orders into the point of sale system, handles guest inquiries and complaints professionally and applies HACCP and hygiene standards, participates in daily briefings and maintains positive relationships with colleagues, and applies through the announced application channel of the establishment. The Room Service Order Taker provides high-quality services to ensure guest satisfaction - all requests are handled with precision and attention

Requirements

• Customer Service
• Order Management
• Multilingual Communication
• Attention to Detail

Skills