Employee Relations Team Leader

Job description

Leads the Employee Relations team to support implementation of department employee relations programs, policies and procedures. Promotes positive communication with employees to enhance satisfaction. Assists in executing short to mid‑term departmental plans. Promotes customer‑centric services and fair, transparent people practices. Monitors direct reports' performance and recommends corrective actions. Contributes ideas for smooth day‑to‑day workflow. Complies with attendance protocols and oversees subordinates' daily attendance records. Analyzes monthly payroll attendance reports and issues warnings per the sanction matrix. Provides support and guidance to business stakeholders on attendance, grievance handling, discipline, separations, etc. Files all employee‑related documents throughout their lifecycle. Stays up to date with current employee relations legislation. Ensures HR subordinates comply with company policies and procedures. Supports and advises managers and HR team members on employee relations issues. Investigates reports of indiscipline or misconduct and leads disciplinary procedures. Handles grievance cases confidentially and provides fair, unbiased resolutions. Communicates employee action letters such as promotions, salary adjustments, disciplinary actions. Ensures compliance with HSE and QM policies, procedures, and controls for safety, legislative compliance, service quality, and environmental responsibility. Performs any other reasonable professional duties assigned by the Manager. Supports HSE initiatives, participates in safety awareness activities, and contributes to incident reporting and resolution

Requirements

• Proficient knowledge of labor laws, regulations and best practices in employee relations
• strong communication and interpersonal skills
• analytical skills for assessing employee feedback and identifying trends
• empathy and emotional intelligence
• experience in conflict resolution, negotiation and mediation
• ERP knowledge, preferably SAP functional skills
• minimum 8 years overall work experience
• 5 years relevant experience
• Bachelor's degree in Commerce or Business Administration
• competencies: Resilience
• AI Fluency
• Quality
• Leadership
• People Advocacy L3
• Digital Integration L3
• Data Driven L3
• SAP ERP Human Resources L3
• Agility
• Employee Experience and Design Thinking L3

Skills