Employee Relations Officer

Job description

The Employee Relations Officer fosters positive relationships between employees and the organization to ensure a productive and harmonious work environment. Implements employee policies and procedures, addresses grievances and conflicts, and promotes employee engagement and morale. Provides guidance and support to employees and management on employment laws, regulations, and company policies. Participates in developing and implementing programs aimed at improving employee satisfaction and retention

Requirements

• Proficient knowledge of labor laws, regulations and employee relations best practices
• Strong communication and interpersonal skills
• Experience in conflict resolution, negotiation and mediation
• Analytical ability to assess employee feedback and identify trends
• Empathy and emotional intelligence
• ERP knowledge, preferably SAP
• Minimum 5 years working experience
• 3 years relevant experience
• 2 years GCC experience (plus)
• Bachelor’s degree in Commerce or Business Administration