Director of GROW (Children's Club)

Job description

Job Description As a GROW (Kids Club) Director, I fully understand Six the employer' vision of helping people reconnect with themselves, others and the world around them, as well as our values of local sensitivity, global sensitivity, tailored experiences, passionate hospitality, responsibility, care, fun and quirky and pioneering wellness. Sustainability, wellness and extraordinary experiences are at the core of everything we do at Six the employer. I will protect, strategically plan and develop these pillars and ensure all directives, practices and initiatives are implemented, embraced and adopted within the hotel/resort. DUTIES AND RESPONSIBILITIES In this role, I will assume full responsibility for the effective operation of the GROW division to deliver exceptional products and services within the Six the employer brand operating parameters and budget. Duties and responsibilities will include: Keeping up to date with industry trends and practices and updating knowledge and skills to improve product and service offering. Focus on revamping the GROW department. Products and services will be continually evaluated and reviewed to remain relevant, innovative and aligned with Six the employer' health and sustainability practices. Focus and review regularly through my physical presence in the department, and our strict adherence to LQA standards. Implementing an effective service recovery process o We ask our hosts to do this in the event of complaints from guests. Responsible for checking the GROW department on a regular basis and ensuring that any maintenance and product improvements are carried out within the specified time frame. Lead a team of engaged and experienced hosts to deliver Six the employer' exceptional service standards. Make sure to perform forecasting on daily, weekly, monthly, quarterly and Annually to ensure that budgets are met and exceeded. You can reduce payroll costs by increasing productivity and effectively scheduling your hosts. Prepare and submit legally required and confidential documents related to the process. Complete strictly all the reporting requirements of the companies for this role. Attending or conducting specific meetings and briefings according to the instructions of the directors. Perform any additional duties assigned to me by my manager. Maintain knowledge of all emergency evacuation exercises in accordance with the resort policies and details of my administration. To carry out the position of GROW Manager, I have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results. I have a minimum diploma/hospitality from a recognized early childhood school with an educational background in kindergarten/school and over two years of experience in a similar hotel operating role. Technical skills include MS Office Advanced - Word, Excel, PowerPoint, and Outlook. I am also familiar with various hotel systems including POS and Opera platforms and have knowledge of ownership and policies. The above aims to provide an overview of the role and responsibilities of the GROW Manager at the employer It does not infer that the above is a comprehensive and/or comprehensive list of duties and responsibilities inherent in the position. the employer is an equal opportunity employer. This policy applies to all terms and conditions of employment. Job Description 152468 Job Category Hotel Operations Locations Triple Bay, the employer, 48511, SA

Requirements

• To execute the position of GROW Manager, I have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results.
• I possess a minimum hospitality diploma/degree from a recognized Early Childhood school with kindergarten/ school teaching background and more than two years’ experience in a similar hotel operational role.
• Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS and OPERA platforms and have knowledge on property and policies.
• The above is intended to provide an overview of the role and responsibilities for a GROW Manager at the employer It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.
• the employer is an equal opportunity employer. This policy applies to all terms and conditions of employment.

Skills