Rider Compliance Assistant Manager

Job description

You will monitor rider permit validity, vehicle documentation, work authorizations and road safety regulations to mitigate non‑compliance risks. Conduct regular compliance audits across logistics operational channels and identify potential gaps. Oversee implementation of updated regulatory guidelines into daily rider and fleet activities. Collaborate with Rider Operations, Experience, Supply, Optimization and Performance teams to align workflows with compliance rules. Establish clear compliance checkpoints during onboarding, dispatching and performance processes. Analyze rider compliance metrics and prepare detailed audit reports. Coordinate with external regulators and internal departments during audits, inspections or official inquiries. Continuously review and update logistics compliance procedures, risk mitigation protocols and SOPs. Develop corrective action plans for non‑compliant rider cases, bottlenecks or infractions. Contribute to continuous process improvement. Manage and monitor all HungerStation departmental governmental violations.

Requirements

• 5–7 years of experience in compliance, logistics operations, fleet management or regulatory audit within Saudi Arabia
• proven background in logistics or engineering operations managing driver/rider compliance and cross‑functional workflows
• strong working knowledge of Saudi logistics and labor regulations (TGA, MHRSD, etc.)
• strong analytical skills with high proficiency in Excel and compliance tracking tools
• Bachelor’s degree in Supply Chain Management, Engineering or related discipline
• Master’s degree in Supply Chain Management or related discipline preferred
• international certifications in Supply Chain Management preferred

Skills