Manager - Medical Readiness & Training

Job description

Outstanding Role Tasks: JET, First Aid, Public Health, and Compliance. The Director of Medical Preparedness and Training is responsible for building and maintaining a city-wide culture of emergency preparedness in the employer. The role has the full cycle of first aid and first responder training, certification compliance, emergency drill planning and evaluation, and medical event preparedness. Working within healthcare operations, the Manager ensures the the employer workforce is continually trained, certified, and operationally ready to respond to medical emergencies at all venues and events. Key Responsibilities First Aid and First Responder Training Design, deliver and continually improve first aid and first responder training programs consistent with AHA/SHA Heartsaver standards and applicable national requirements. Develop and maintain training materials including manuals, skills station scenarios, simulation scripts and competency assessment tools. Supervise and mentor First Aid trainers, ensuring consistent quality delivery and uniform assessment across all training groups. Maintain citywide certification compliance, ensuring that all assigned employees hold valid AHA/SHA or equivalent credentials at all times, while proactively tracking renewal. Coordinate with City Operations, Human Resources, and Department Heads to include certification requirements in role requirements and duties. Produce monthly dashboards for certification compliance and escalate gaps to the Healthcare Operations Executive. 2.2 Emergency drills, simulations, and performance reports c Design and manage the annual training and simulation calendar covering mass casualty incidents, medical emergencies, mass gathering scenarios, and scene-specific response exercises. Facilitate tabletop exercises and live simulations, and coordinate participants across City operations, and external partners as required. Evaluate drill performance using standardized checklists, response time metrics, and team performance standards, and produce structured after-action reports with corrective recommendations. Track closure of corrective action and retest with follow-up exercises to confirm continued improvement in response performance. 2.3 Public Health Awareness and Community Outreach Plan and deliver an annual public health awareness calendar that aligns with national health observances and the the employer operational calendar, covering priority topics such as heat illness prevention, heart health, diabetes awareness, and mass gathering safety. Coordinate with marketing and communications to produce guest and employee facing health education content, including signage, digital materials and event-based messaging. Build and maintain relationships with partner hospitals, the employer facilities, and community health stakeholders to support integrated pathways to enhance health and care for the employer’s workforce and its guests. Measure ou

Requirements

• jet
• first aid
• public health
• Compliance

Skills