Captain (Dry)

Job description

About the Role: the employer is seeking a Captain (Dry) to join their team in Riyadh. This full-time position involves overseeing service operations within banquet rooms, restaurants, and coffee breaks, ensuring high standards of presentation and guest satisfaction. The role requires 2-5 years of relevant experience. Key Responsibilities include communicating service requirements to chefs and stewards during functions, total charges for group functions and presenting checks to group contacts for payment, ensuring banquet rooms, restaurants, and coffee breaks are prepared for service, verifying that proper centerpieces are displayed on all tables, inspecting the cleanliness and presentation of all china, glass, and silver before use, engaging with guests to ensure their satisfaction, setting tables according to event type and service standards, relaying additional meal requirements, allergies, dietary needs, and special requests to the kitchen, maintaining cleanliness of work areas throughout the day, adhering to all company and safety and security policies and procedures, reporting accidents, injuries, and unsafe conditions to management, completing all required safety training and certifications, ensuring uniform and personal appearance are clean and professional, maintaining confidentiality of proprietary information and protecting company assets, welcoming and acknowledging all guests in accordance with company standards, communicating professionally and answering telephones using appropriate etiquette, developing and maintaining positive working relationships, supporting team goals, and responding appropriately to employee concerns, ensuring adherence to quality expectations and standards

Requirements

• 2-5 years of experience in a similar role
• Strong communication skills for interacting with guests and team members
• Ability to manage service needs and ensure operational readiness
• Attention to detail regarding cleanliness, presentation, and guest satisfaction
• Proficiency in handling payments and preparing checks for group functions
• Commitment to following safety and security policies

Skills