Night Manager

Job description

The Duty Manager oversees hotel operations in the absence of the General Manager and ensures memorable guest experiences; contributes to service quality and enhances the hotel’s reputation in Riyadh

Requirements

• Passion for spreading the light and warmth of hospitality
• acting with integrity and doing the right thing
• ability to lead and inspire others
• belief that teamwork drives the best outcomes
• sense of ownership and accountability
• focus on the now with urgency and discipline
• proficiency in guest interaction
• knowledge of hotel policies and safety procedures
• experience with guest satisfaction metrics such as SALT and Revinate
• experience in training and developing staff
• proficiency in friendly and prompt communication with guests.

Skills