Cluster Assistant Learning & Development Manager

Job description

The role involves planning, coordinating, and implementing Learning & Development activities across the assigned hotels under the Human Resources Department. The role oversees training needs analysis, onboarding, mandatory training, employee development, training records, reporting, and the employer learning platforms. Works closely with hotel leadership and department heads to ensure effective training delivery and support continuous learning and career development. Leads and coordinates all Learning & Development (L&D) activities across the assigned hotels. Develops and implements the annual L&D plan in alignment with business needs. Coordinates and delivers new joiner onboarding and orientation programs. Monitors completion of mandatory, compliance, and brand-specific training. Maintains accurate and up-to-date training records, attendance, and documentation. Prepares monthly L&D reports and KPIs for HR management. Manages and monitors the employer learning platforms and digital training programs. Coordinates with internal and external trainers and training providers. Supports employee development, career development, and succession planning initiatives. Manages and follows up on internship, Tamheer, and trainee programs. Organizes workshops, career fairs, development events, and university partnerships. Conducts training sessions and facilitates learning and development activities as required. Evaluates training effectiveness and implements necessary improvement actions. Promotes a strong learning and development culture across the hotels. Ensures compliance with the employer standards, policies, and HR requirements. Performs other HR and L&D duties as assigned

Requirements

• Good knowledge of Microsoft Office, especially Excel and PowerPoint
• Experience with LMS / HR systems is preferred
• Jet
• Human Resources
• Detail skills
• Stakeholder management
• Compliance

Skills