Performance & Analytics Senior Specialist

Job description

Leads institutional performance management, analytics and executive reporting through advanced data analysis and digital dashboards. Develops and manages KPI frameworks, monitors service performance across departments, supports strategic and operational reviews, and ensures KPI alignment with institutional objectives. Designs and manages executive dashboards using Power BI, integrates data from ERP, HR, finance and service systems, ensures data accuracy, consistency and reliability, and produces monthly and quarterly performance reports. Establishes data standards and validation processes, monitors data quality and compliance in coordination with data owners, and maintains reporting documentation. Analyzes trends, risks and performance gaps to provide actionable insights to leadership, supports scenario analysis and forecasting, and translates data into strategic recommendations. Supervises analysts and visualization staff, builds analytics capability within the Center of Excellence, ensures timely report delivery, approves dashboard standards, recommends KPI improvements and escalates data quality issues

Requirements

• Data analysis
• proficient Power BI
• proficient Git
• attention to detail
• compliance knowledge
• Bachelor's degree in Data Analytics, Business or Engineering
• 8-10 years experience in performance management or analytics
• advanced data modeling skills
• experience in institutional or enterprise reporting
• knowledge of ISO and performance frameworks
• data analytics and visualization
• strategic reporting
• business intelligence
• communication
• results orientation

Skills