Associate Warehouse Supervisor

Job description

Supervise receipt, storage and inventory movement across retail business. Organize accurate picking, packing and facilitate timely delivery to stores and customers. Oversee receiving of all shipments against procurement records and ensure order accuracy, reporting any inconsistencies or damages. Manage quality check activities and ensure proper tagging of items. Organize storage safely to avoid damage or loss. Submit Good Receipt Note (GRN) to Finance for invoice matching. Report and escalate discrepancies or damages as required. Arrange picking, quality check and packing based on store and customer orders and coordinate with last‑mile delivery team. Monitor daily SLA for inbound and outbound operations and meet timelines. Manage Salesforce tickets with timely responses. Handle store and customer returns within SLA. Manage shifts and achieve daily targets. Track user productivity and meet warehouse assistants' KPIs. Support supervisors in shift, ROTA planning and staff allocation. Review operational processes for risk management, identify new risks and escalate to HSE committee. Guide and motivate staff to improve performance and prepare for higher roles. Maintain HSE practices to minimize property damage and injuries and remind colleagues to follow HSE procedures

Requirements

• 2-3 years experience within retail logistics or warehouse operations
• Good knowledge of material receiving, storage and handling gained through formal trainings or work experience
• Sales
• Purchasing
• Risk management
• Warehouse management

Skills