Operations Coordinator

Job description

We are looking for an exceptional Operations Coordinator to join our team in Riyadh. You will perform all aspects of client services within our boutique that relate to client repairs, servicing orders, and client correspondence. You will support client requirements with your product knowledge, proactive follow-up, and ensure each client receives a personalized the employer experience. You will be responsible for ensuring all repairs and service orders are entered, monitored, and completed, providing the highest standard of client follow-up to support the development of client relationships, meeting and consulting with appointment clients and walk-in clients, and ensuring all client inquiries via phone, post, and email are responded to. You will earn a very competitive salary, the opportunity for career development in an environment that recognizes growth, whilst receiving the employer designed training programs and the privilege of generous employee discounts

Requirements

• Flexibility to work traditional retail trading hours, including weekdays and weekends, late nights and holidays
• A minimum of 2 years experience in a similar role within a luxury retail or client-focused environment
• Excellent communications skills – both verbal and written
• Must be bilingual, Arabic and English
• Strong interpersonal skills with the ability to work with a diverse client base and collaborate with colleagues

Skills