Guest Services Executive - Front Office

Job description

About Jumeirah Jabal Omar: Located minutes from Masjid Al Haram, the hotel blends comfort, connectivity and Arabian hospitality. The Guest Services Executive for Front Office welcomes guests and manages check‑in/check‑out accurately, responds promptly to guest inquiries, coordinates with Housekeeping, Concierge, Executive Lounge, Recreation and F&B to fulfill needs, handles special requests such as transportation and dining reservations, resolves minor complaints professionally and escalates complex issues, promotes hotel services and upsells where appropriate

Requirements

• 1-2 years experience in customer service or front desk roles within hospitality
• High School Diploma
• Bachelor’s degree in hospitality management or related field
• strong written and verbal communication skills

Skills