Front Desk Agent

Job description

the employer in Riyadh is seeking a Front Desk Agent. The role includes processing guest check‑ins, confirming reservations, assigning rooms and activating keys. Handles all payment types including cash, checks and credit cards. Completes check‑outs and resolves any late or disputed charges. Answers guest calls, records requests and coordinates room readiness with Housekeeping. Communicates parking procedures and provides directions to property and local attractions. Generates daily arrival and departure reports and ensures accuracy. Prepares cashier and closing reports per accounting specifications. Adheres to safety and security policies, reports incidents and maintains professional appearance and confidentiality. Provides courteous guest service, assists guests with disabilities and uses clear professional language. Stands, sits or walks for extended periods and lifts objects up to 10 lb. Performs additional duties as assigned by supervisors

Requirements

• High school diploma or G.E.D. equivalent
• No related work experience required
• No supervisory experience required
• No license or certification required

Skills