Sales Manager

Job description

Join a hotel that is a member of the the employer network, encompassing over 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. We believe in your potential and offer many development and advancement opportunities. Main duties include analyzing local market trends and competitor activity to identify leads, implementing sales action plans for market areas, developing customer accounts and traveling locally to increase market share across all revenue streams, negotiating room rates and packages with corporate clients, attending sales events as needed, producing accurate and timely reports for the Director of Sales – Corporate, maintaining call objectives and action plans for each key account and ensuring timely follow‑up, proactively prospecting new accounts for the employer Al‑Khobar and converting them into producing accounts, ensuring all accounts are updated in the system and fully utilized, keeping activity and rate information current, responding promptly and professionally to customer queries, conducting daily sales calls, handling group and event enquiries and handing them over to the Inspired Meeting team, supporting the Assistant Sales Manager and Sales Co‑coordinator by providing necessary sales kits, communicating client requirements to internal departments accurately, following up with reservations and accounting, confirming details to clients, keeping property rate sheets accurate, reporting obstacles to the Director of Sales – Leisure, arranging familiarisation and educational trips as required, entertaining clients in hotel outlets to showcase the property and its “Savoir Faire”. Additional duties involve assisting in building an efficient corporate sales team, maintaining good relationships with colleagues and other departments, reporting for duty in proper uniform and nametag, maintaining high personal appearance and hygiene standards, delivering friendly and professional service, adhering to service standards in the Hotel and Department Operations Manual, complying with the department’s operational budget, reading and following the hotel’s Ambassador Handbook and related policies, complying with local legislation, adapting to industry, brand or hotel changes, being flexible to perform reasonable duties including redeployment, attending trainings and meetings, and analyzing situations to respond appropriately.

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, Sales and Marketing, or related field
• minimum 3–5 years experience in hotel sales, preferably in a 4‑ or 5‑star hotel
• proven track record of achieving sales targets and generating new business
• strong knowledge of the hospitality industry, corporate accounts and hotel sales practices
• excellent communication, presentation, negotiation and relationship‑building skills
• strong business development, networking and account management capabilities
• proficiency in Microsoft Office and familiarity with hotel sales systems or CRM platforms
• ability to analyze sales performance, prepare forecasts and identify revenue opportunities
• excellent command of English
• additional languages are an advantage
• professional appearance, proactive attitude and ability to work independently and as part of a team.

Skills