Senior Manager - City Technology PMO & Demand Management

Job description

Lead the City Technology Project Management Office (PMO) responsible for portfolio governance, delivery assurance, demand intake, stage‑gate control and operational readiness across all IT and OT technology towers within QIC City Technology. This role ensures that programs and vendors deliver solutions in a controlled, auditable manner and that all deliverables meet defined governance requirements for readiness, documentation, cybersecurity gating and transition to L2/L3 support. The PMO acts as the control tower for all projects transitioning into run‑state operations.

Requirements

• 15+ years experience in large‑scale ICT infrastructure, smart city or complex Delivery & Handover Governance/PMO/program controls roles
• experience in complex multi‑domain environments including IT + OT programs
• infrastructure and data centers
• physical security technology delivery
• smart city platforms and integration
• strong knowledge of stage‑gate Delivery & Handover Governance
• RAID management
• dependency management
• reporting and executive governance packs
• strong stakeholder management and escalation skills
• Bachelor’s degree in Engineering, IT, Computer Science or related field (Master’s preferred)
• experience managing IT + OT delivery environments preferred
• strong experience in governance‑heavy or giga‑project environments
• PMP or equivalent certification required
• Agile/Scrum or SAFe certification preferred
• ITIL knowledge required
• strong financial governance and executive reporting capability

Skills