Program Manager

Job description

We are currently looking for a Program Manager to join our team! The purpose of this position is to lead the Regional LSS Projects function to deliver best in class solutions to meet customer expectations and within estimated financial performance. Lead the skills development, information sharing and project management discipline necessary to the deliver Projects in a timely manner at planned gross margins or higher in the region. This role will be responsible for delivering LSS Projects in the region and will report direct to the Projects Program director and matrix report to regional Service business director. • Overall responsibility for managing Projects at regional level(KSA, TICA & SSA) from opportunity stage to development stage and delivering the project successfully to customer. • Ensures on time delivery of projects, within scope with zero or positive deviation. • Manage team of Project Managers in the region to deliver business commitment aligned with AOP plan. • Maintains customer's satisfaction at acceptable levels and promptly resolves customer issues. • Ownership for Projects financial performance at the regional level. Monitors financial performance monthly and reviews estimates versus actuals across the regional project deck to continuously improve Projects operational metrics. • Effectively leads the implementation of productivity enhancing process changes related to project delivery. • Responsible for driving costs down to be competitive in the marketplace. • Controls cost and maximize productivity through the implementation of effective methods and standard processes. • Drive Remote Migration Services in Region for all Migration projects. • Enhance utilization of GMSC for all Migration projects in the region • Ensures the availability of tools, equipment, and materials required while maintaining and controlling inventory levels. Ensures projects are resourced properly. • Participate in estimate review process prior to jobs or contracts being quoted to ensure labor estimates are correct and that the work is achievable from a technical perspective. Ensure that subcontracts, where applicable, are complete and documented. • Participate in material SIOP call with factory planners to provide forecast for Backlog and Front log project order demand to factory. • Manage the performance management process, conducting performance appraisals, and providing coaching, training, career planning, development, salary administration and reward and recognition for LSS project managers in region

Requirements

• BS degree or equivalent technical or management experience required.
• Experience in a team leadership role.
• Thorough knowledge of handling LSS Projects field operations and financial processes
• The ability to demonstrate energy and determination to achieve results and improvement by overcoming obstacles, remaining effective despite setbacks, and challenging current thinking.
• The ability to engage employees by providing relevant information in a timely manner using clear and compelling messages and by listening to and valuing input from employees.
• The ability to understand the implications and assess the appropriate degree of acceptable risk and take actions to minimize risk.
• We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Skills