Spa and Recreation Receptionist

Job description

the employer announces its need for Spa and Recreation Receptionist to work in the Riyadh region. Key responsibilities include: Customer service, And guest experience. The Spa Receptionist at Life in Balance Spa, Miraval The Red Sea, is the first point of contact for guests seeking a transformative wellness experience. This role plays a crucial part in ensuring the smooth and efficient operation of the spa by providing exceptional customer service and maintaining a welcoming and calming environment. The Spa Receptionist will be knowledgeable about all spa treatments, retail products, and services offered throughout the resort, actively contributing to the guest experience. The Spa Receptionist will also support in generating and maximizing revenue through mindful upselling and cross-selling of retail products and services in alignment with guest needs. Key Responsibilities\: Guest Reception & Support\: · Greet and welcome guests with warmth and professionalism, offering them information about available spa treatments, wellness programs, and fitness services at Miraval The Red Sea. · Manage guest bookings and

Requirements

• Customer service
• Guest experience
• Knowledge of all spa treatments, retail products and services
• Proficient upselling and cross‑selling of products and services
• Proficient booking management
• Proficient communication and professionalism with guests

Skills