Reception Office Supervisor

Job description

Front Office Supervisor at the employer in Riyadh, leads the front office team to provide unforgettable guest experiences, oversees daily front office operations, leads guest problem-solving, manages lobby traffic, and handles special projects, and applies through the announced application channel of the entity - this is done by providing training, guidance, and immediate feedback to team members

Requirements

• Ability to supervise and direct the front office team
• Scheduling, task assignment, and pre-shift meeting leadership skills
• Ability to solve guest problems and provide support in complex situations
• Skill in monitoring lobby traffic and adjusting team coverage in real-time
• Ability to train, guide, and provide immediate feedback to team members
• Ability to manage special projects or assigned tasks within the front office department

Skills