Guest Relations Officer

Job description

Guest Relations Officer at a 4‑star hotel in Madinah is responsible for guest service, event coordination, ticket sales and refreshment services, ensuring venue readiness, and liaising with the venue manager and stage manager for smooth, professional operations. Required are previous hotel/hospitality experience, fluent English, excellent communication and guest service skills, proficiency in OPERA system, professional appearance, and teamwork

Requirements

• Previous experience in hotels and hospitality
• Fluent English
• Excellent communication and guest service skills
• Proficiency in OPERA system (mandatory for relevant positions)
• Professional appearance and ability to work in a team

Skills