SOC Analyst

Job description

About the employer the employer is a leading global professional services company helping the world's leading enterprises reinvent — building their digital core, unleashing the power of AI, and creating value at speed and scale. We bring together deep industry expertise, cutting-edge technology, and bold thinking to deliver outcomes that matter. You'll be on the front line of 24x7 SOC operations protecting enterprise clients against active threats. This isn't a passive monitoring role — you'll be triaging, investigating, and responding to real incidents, working within a high-performing global delivery team where speed, accuracy, and judgment all matter. • Monitor and analyze security alerts from SIEM, SOAR, EDR, and other security tools to identify potential threats across client environments • Perform timely triage, validation, and investigation of alerts in line with SLA requirements and prioritization frameworks (P1–P4) • Execute containment, response, and remediation actions using established SOC runbooks • Manage incidents through the full case lifecycle — accurate documentation, status updates, and closure in the case management system • Monitor SOC communication channels and ensure timely response to inquiries, escalations, and stakeholder coordination • Escalate high-severity and complex incidents in line with SLAs, including immediate notification for potential P1/P2 cases • Conduct effective shift handovers, ensuring active and critical cases are transferred with full context • Identify and report operational gaps, anomalies, or delays within the same shift to relevant leads • Contribute to continuous improvement by surfacing gaps in detection, logging, automation, and case handling processes We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Requirements

• Strong understanding of cybersecurity fundamentals — threat types, attack vectors, the CIA triad, and incident response principles
• Working knowledge of operating systems (Windows, Linux/Unix) and networking concepts (TCP/IP, OSI model, DNS, HTTP/S)
• Hands-on experience or familiarity with SIEM/SOAR platforms, endpoint protection, firewalls, and security monitoring tools
• Ability to analyze logs, network traffic, and endpoint telemetry to identify malicious activity
• Disciplined and process-oriented — able to work effectively in a shift-based, SLA-driven environment
• Clear communicator with strong documentation habits and the ability to coordinate across internal and external stakeholders
• Bachelor's degree in Cybersecurity, Computer Science, Information Systems, or a related field
• Bonus Points
• Familiarity with the MITRE ATT&CK framework for threat identification and mapping
• Exposure to cloud security concepts across Azure, AWS, or GCP
• Relevant certifications such as CompTIA Security+, BTL1, or CEH

Skills