After Sales Technician

Job description

The After Sales Technician role at the employer in Riyadh involves vehicle diagnostics, routine maintenance, and repairs under direct supervision. Ensures customer satisfaction by servicing vehicles efficiently and safely according to company standards. Responsibilities: perform vehicle diagnostics to identify and resolve mechanical and electrical issues; execute mechanical repairs on brakes, suspension, tires, and drivetrain; conduct routine maintenance and warranty repairs; operate specialized diagnostic equipment and computer systems; collaborate with service advisors to explain results and provide estimates; accurately document work, parts used, and labor time; conduct quality control inspections; maintain a professional, customer‑focused attitude; coordinate with the Parts Department for component availability; stay updated with technical bulletins and manufacturer guidelines; suggest process improvements; follow safety protocols and environmental regulations; keep the work area clean and organized

Requirements

• 0-1 year experience
• proficient in mechanical and electrical diagnostics
• proficient in mechanical repairs of brakes, suspension, tires, and drivetrain
• proficient with diagnostic tools and software
• proficient in collaborating with service advisors
• proficient in documenting work, parts, and labor time
• proficient in quality control inspections
• proficient in customer interaction
• proficient in coordinating with Parts Department
• proficient in staying updated with technical bulletins
• proficient in process improvement
• proficient in safety protocols
• proficient in maintaining a clean work area

Skills