Senior Business Analyst

Job description

The Senior Business Analyst analyzes, documents, and manages business requirements for fleet management and vehicle tracking solutions. Acts as a bridge between business stakeholders, product management, design, development, and QA teams to ensure solutions meet user expectations, operational needs, and business objectives.

Requirements

• Gather and analyze business requirements from customers, stakeholders, and internal teams
• Facilitate workshops, interviews, and discussions to understand business needs and objectives
• Identify business challenges, operational gaps, and improvement opportunities
• Translate business requirements into structured and actionable requirements
• Analyze requirements related to vehicle tracking, fleet management, and mobility services
• Evaluate operational processes involving trips, vehicle status, driver behavior, geofencing, maintenance, and fuel consumption
• Prepare Business Requirement Documents (BRDs), user stories, functional specifications, and supporting documentation
• Define acceptance criteria, business rules, exceptions, and system behavior requirements
• Ensure requirements are complete, traceable, testable, and aligned with business objectives
• Maintain and update documentation throughout the product lifecycle
• Develop process maps, workflow diagrams, and use cases
• Analyze current and future-state processes to improve efficiency and user experience
• Document process dependencies, business scenarios, and operational requirements
• Support product and technical teams through clear process documentation
• Define reporting, dashboard, and KPI requirements associated with fleet and mobility solutions
• Document calculations, business rules, filters, and reporting dimensions
• Collaborate with analytics and technical teams to ensure reporting requirements are implemented effectively
• Validate reporting outputs against business expectations
• Document integration requirements involving APIs, tracking devices, telematics platforms, and external systems
• Collaborate with technical teams to ensure business requirements are reflected in integration solutions
• Support discussions related to system interfaces, data flows, and external dependencies
• Assist in validating integration outcomes against documented requirements
• Support the Product Manager in maintaining and prioritizing the product backlog
• Assess the impact of change requests, dependencies, and enhancement initiatives
• Participate in backlog refinement and release planning activities

Skills