PMS Hospitality Implementation Consultant

Job description

the employer is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night. Built on the the employer Platform—the only truly global hotel technology platform—the employer’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains. The best hotels run on the employer—day and night. To support our the employer Middle East team, we’re looking for an experienced and dynamic Implementation Consultant in Middle East to implement PMS & Meeting & events. What you will do • Provide technical consultancy to our hospitality customers within the Middle East region • PMS Implementation, integration, and training (remotely and customer on-site) • PMS Interfaces Implementation • Meeting & Events solution Implementation • Configure the system to meet country-specific legal fiscal requirements • Analyze customer needs and configure the systems to their specific requirements • Ensure multiple users, and service model concept meets the customer operational workflow • Train the staff in the best and most practical use of the software • Take the customer site live, answer any operational and application requests onsite • Report accurate project status and act proactively to achieve the project goal • Internal consultation.

Requirements

• What are we looking for
• Hospitality Business background or working record in a similar PMS implementation role
• Meetings, Events and groups operational experience is an add-on
• You have the same passion for the Hospitality industry as our customers' passion to serve their guests
• Ability to adapt quickly to new technologies, products and procedures
• Ability to work and thrive in a multi-tasked and fast-paced environment
• Ability to quickly learn the company’s various IT solutions and able to handle system installation
• Ownership with quality, Professional “get it done” attitude and work ethic
• Fluent in English and Arabic are add-on
• Willingness to travel 70% - 80% across Middle East

Skills