Network & Collaboration, Specialist

Job description

Our subsidiary (SOOR) is seeking a Network & Collaboration, Specialist who will be responsible for supporting network infrastructure, communication systems, and collaboration platforms to ensure reliable connectivity and communication services. Key Responsibilities • Design, implement, and maintain enterprise LAN, WAN, WLAN, SD-WAN, and data center network infrastructure. • Design, deploy, and optimize enterprise wireless networks, ensuring seamless connectivity, coverage, capacity, and performance. • Configure and support routing and switching technologies using Cisco, Aruba, Juniper, or equivalent platforms. • Implement and manage Network Access Control (NAC) solutions to enforce secure device authentication, user access policies, and network segmentation. • Deploy, configure, and troubleshoot VoIP and Unified Communications infrastructure, including IP telephony, SIP, QoS, and voice gateways. • Manage wireless controllers, access points, RF optimization, roaming, guest wireless, and authentication services. • Monitor network and voice performance, proactively identifying and resolving issues to ensure maximum availability. • Lead network infrastructure projects, including branch connectivity, headquarters deployments, migrations, and technology upgrades. • Develop and maintain network diagrams, documentation, operational procedures, and technical standards. • Coordinate with vendors, ISPs, and service providers to resolve technical issues and implement new solutions. • Support and manage Aruba Wireless Controllers and Huawei Wi-Fi 7 environments. Additional Responsibilities (Account Growth & Commercial Support): • Manage and develop client accounts by identifying opportunities for cross-selling and up-selling additional services and solutions. • Act as a trusted advisor to clients, building long-term relationships and ensuring high customer satisfaction and retention • Collaborate with the sales team to support new business opportunities

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• 5 years of experience in IT projects.
• Familiarity with project management methodologies.
• Proficiency in project tracking tools.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Strong attention to detail and follow-through.
• Fluent in English (spoken and written).
• Job Location: HQ

Skills