Service Sales Manager - Local Service Unit

Job description

The opportunity: The LSU Service Sales Manager is responsible for defining, leading, and executing the Services Sales strategy in Saudi Arabia. This role leads and develops the Country Services Sales team, driving profitable growth across the entire service lifecycle, ensuring strong alignment with the employer’s global and Hub strategies while addressing local market needs. Focus areas include maximizing installed‑base penetration, generating sustainable service revenue, and strengthening long‑term customer relationships. Responsibilities: Lead, coach and develop the Saudi Arabia Services Sales organization; drive effective collaboration across a matrix organization with Country, Hub, BU and Global stakeholders; embody the One the employer approach; identify and pursue new service business opportunities and partnerships; generate service sales leads through detailed Installed Base analysis; work with local sales teams and account managers to create service‑focused account plans; own and execute the Country Services Sales strategy to meet order intake, revenue, margin and growth targets; manage budgeting, sales and operations planning in coordination with Hub Marketing & Sales Manager, Global Product Group and Hub Controller; conduct Installed Base segmentation to uncover lifecycle opportunities such as contracts, upgrades, retrofits, spares, digital and advanced services; build long‑term relationships with key Saudi customers and decision‑makers; perform market and competitive analysis to support pricing and positioning; coach the team in sales planning, negotiation, customer segmentation and value‑based selling; balance growth ambitions with margin protection and risk management; ensure compliance with external and internal regulations; live the employer’s core values of safety and integrity.

Requirements

• Demonstrated experience leading, coaching and developing Service Sales teams
• experience managing multi‑product and multi‑service portfolios across the service lifecycle
• solid understanding of the Saudi market including utilities, industry and infrastructure projects
• proficiency with the employer products and systems or equivalent
• Bachelor’s degree or equivalent in electrical power, energy or industry
• minimum 10 years managing Service Sales function
• proven Service Sales leadership in an OEM environment with large installed‑base management
• knowledge of Saudi localization, contracting and regulatory requirements
• proficiency in spoken and written English and Arabic.

Skills