Senior Manager - Asset Applications Support

Job description

Strategic role ensuring stability, availability and performance of critical systems that support guest experience and operational efficiency. Oversees second‑level support activities for asset applications across the company’s portfolio, including amusement parks, hospitality and retail environments. Establishes comprehensive support procedures and defines and manages Service Level Agreements (SLAs). Manages relationships with external vendors for specialized applications. Proactively monitors application performance and leads a multidisciplinary team to deliver support, providing continuous training to other technical teams

Requirements

• Asset management
• Guest experience

Skills