Reservations Coordinator

Job description

Join the employer and help deliver memorable guest experiences. Convert booking enquiries into sales and ensure every aspect of the guest journey is anticipated and delivered at the highest level. Monitor consumer demand and upsell to maximize sales and profitability to meet targets. Work proactively with the team to ensure guest satisfaction and smooth operations of the reservations department. Thrive in a dynamic environment and enjoy collaborating with colleagues to provide exceptional service.

Requirements

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

Skills