Night Supervisor

Job description

the employer is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service the employer People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. Not a normal 9-5’er? Escape the ordinary and say Yes I Can! We are currently seeking a Night Supervisor to join our vibrant team. At the employer Collection Residences Riyadh, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences. As a Night Supervisor you bring a heightened sense of responsibility, a focus on delivering exceptional service, and a dedication to ensuring a seamless and secure guest experience to our dynamic Night Operations Team. • Our Night Supervisors love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between • You will supervise our guest relations team and lead by example, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level • You will exude patience, empathy and have the personality to host the late show • As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the guest services department.

Requirements

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver.
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

Skills