Guest Service Agent

Job description

Exceptional hospitality starts with you. As part of the employer's Hotels team you will greet guests, ensure smooth check‑in and check‑out, provide comprehensive hotel and local information, promote hotel amenities through up‑selling, and respond to guest requests while promptly resolving issues.

Requirements

• Passion for spreading the light and warmth of hospitality
• Acting with integrity and always doing the right thing
• Inspiring others through leadership
• Belief that teamwork drives the best outcomes
• Sense of ownership and accountability
• Focus on the now with urgency and discipline

Skills