Quality Manager

Job description

The Quality Manager provides leadership for developing and implementing project-level quality systems and procedures. Regularly interacts with senior representatives from program management, safety, design/engineering, contracts, procurement, construction and other functions. Utilizes ISO 9001 as the basis for process development, procedure creation, data collection, reporting and quality system training. Implements the corrective and preventive action program and non‑conformance tracking, defining requirements and supporting a unified system for NCRs, CARs and audit findings. Sets future quality objectives and contributes to quality management reviews. Develops consistent quality training for key personnel. Supports the employer Guidance Document Development and regional staffing needs. Continuously improves the Quality Management System, prepares and maintains regional or project quality manuals in compliance with the employer and customer requirements, and ensures effective implementation. Verifies that product and service quality meet the employer and customer standards and acts as liaison with customers, contractors and internal departments on quality matters.

Requirements

• Directs and coordinates efforts to initiate and maintain Regional/Project ISO 9001 QMS certification
• Provides leadership, guidance and training to quality personnel, monitors performance and identifies training needs
• Bachelor’s degree in Engineering, Business or Quality discipline or equivalent experience
• 15+ years of related experience in quality, including 7+ years in management
• Lead Auditor certification (ISO 9001 or equivalent) and ASQ certification (CMQ/CQE) or related certifications
• Proficient in Arabic, both written and spoken
• Management ability and extensive knowledge of quality management practices, processes and current technology
• Thorough experience directing and implementing quality management systems and standards (ISO 9000, ASME, ANSI, ASTM)
• Ability to communicate clearly, deliver presentations to management and interface effectively with professionals
• Proficiency in business analysis (ROI, cost per unit, etc.)
• Strong interpersonal skills for tactful collaboration with other departments
• Strong leadership and management skills, excellent written and verbal communication, analytical, problem‑solving and risk assessment abilities
• Ability to make public presentations
• Advanced computer proficiency with Microsoft Office (Word, Excel, PowerPoint, Access, Visio)
• Essential project planning skills
• Strong working knowledge of ISO Quality Management System standards
• Ability to direct and manage team members in daily activities and special projects to ensure timely completion.

Skills