Customs Coordinator and Customer Service

Job description

the employer is seeking a Customs Coordinator and Customer Service professional for a full‑time on‑site role in Dammam or Khobar. The successful candidate will manage the entire customs clearance process from client request to final shipment release, maintain direct daily interaction with customers, provide continuous updates, and proactively resolve issues. Responsibilities include receiving and reviewing clearance requests and documents

Requirements

• 2-5 years of experience in customs clearance
• ability to handle the customs clearance process independently
• comfortable with daily direct customer interaction
• strong email communication skills
• excellent customer handling and follow‑up skills
• effective problem‑solving skills
• ability to clearly explain delays, requirements and issues to customers
• location: Eastern Province

Skills