Director, Quality

Job description

Lead and manage the Quality Department at the employer, a program management firm in civil engineering. Set quality strategies, objectives, and governance frameworks. Develop and implement Quality Management Systems (QMS), policies, procedures, and standards. Establish quality assurance and control processes across projects and functions. Oversee quality audits, compliance reviews, inspections, and performance assessments. Monitor quality KPIs, trends, risks, and improvement initiatives through effective reporting. Provide leadership and guidance to project quality teams, consultants, and contractors. Ensure alignment with contractual requirements, regulatory standards, and international best practices. Drive continuous improvement, lessons learned, and corrective/preventive action programs. Collaborate with senior leadership and stakeholders to identify quality risks and implement mitigation strategies. Promote a strong quality culture throughout the organization.

Requirements

• Bachelor’s degree in Engineering, Quality Management, Construction Management, or related discipline
• 15+ years of experience in Quality Management, Quality Assurance, or Quality Control leadership roles
• proven experience leading quality functions within large‑scale construction, infrastructure, engineering, or complex programmes
• strong knowledge of QMS frameworks, ISO standards, audit processes, and quality governance
• experience managing multidisciplinary quality teams and supporting major project delivery
• strong understanding of quality planning, compliance management, risk management, and performance improvement
• excellent leadership, communication, stakeholder management, and reporting skills
• preferred experience in PMC, client‑side, or major capital programme environments
• preferred experience on giga projects or large‑scale transformation programmes
• professional certification such as ISO 9001 Lead Auditor, CQI/IRCA, Six Sigma, or equivalent preferred.

Skills