Technical Lead (Salesforce)

Job description

The Salesforce Technical Lead owns the technical delivery of a large-scale, integration-heavy Salesforce program in Saudi Arabia. Works with project stakeholders including consultants, development leads, business analysts, technical architects, project managers, client teams, and third‑party vendors. Analyzes requirements and risks, shapes solutions, and ensures they are built. Responsibilities: own end‑to‑end technical delivery from solution design through development and go‑live; lead discovery and design sessions turning business needs into scalable Salesforce solutions and documentation; guide project teams on technical roadmap and architecture; lead and mentor developers, review deliverables and enforce coding standards; manage the development lifecycle with technical plans, risks, dependencies, timelines and resourcing; collaborate with PMs, solution consultants and clients to align delivery with goals, budgets and timelines; act as the technical bridge between development, leadership and client stakeholders; drive Agile/Scrum delivery and adapt plans as needs change; maintain technical documentation, knowledge transfer and best practices; serve as Salesforce adviser and SME supporting solution discussions, business development and complex challenges; stay updated on Salesforce platform capabilities and emerging technologies.

Requirements

• 10+ years consulting or technology experience
• 7+ years Salesforce experience
• proven experience as Technical Lead or Technical Architect on enterprise Salesforce implementations
• strong experience designing and delivering complex Salesforce solutions and integrations with third‑party and client systems
• several successful Salesforce implementations using agile/iterative methods
• deep understanding of Salesforce architecture and the broader CRM ecosystem
• experience leading technical design sessions and producing technical documentation
• ability to translate business requirements into technical solutions and scalable architectures
• strong leadership, stakeholder management, analytical and problem‑solving skills
• experience contributing to business development and pre‑sales as a Salesforce SME
• active Salesforce certifications or willingness to obtain
• bachelor's degree or equivalent professional experience
• excellent written and verbal English communication
• based in or willing to relocate to Riyadh or Jeddah and travel to client sites as needed
• Arabic language skills (preferred)
• hands‑on experience with Amadeus Digital Integration Hub
• experience with Kafka/Confluent event streaming
• experience integrating with Amadeus Web Services and APIs
• experience building data transformation from nested JSON or EDIFACT to relational models
• background in travel, aviation or hospitality programs
• previous delivery experience in Saudi Arabia or GCC.

Skills