Fraud Specialist

Job description

We invite you to join the the employer team as a fraud professional within the payments sector. The role includes monitoring transactions, accounts, and user activity to identify potential fraudulent behavior, reviewing and investigating fraud alerts and suspicious transactions. It involves analyzing operational and non-operational data to identify unusual patterns, trends, and fraud indicators, verifying suspected fraud cases, and documenting results clearly. Responsibilities include assessing and approving high-risk financial transactions according to established procedures and controls, raising and managing chargeback disputes, and following up on cases until resolution. The role supports identifying and preventing emerging fraud patterns, escalating high-risk or complex cases to relevant stakeholders, and maintaining accurate records of fraud investigations, decisions, chargebacks, and actions taken. It involves collaborating with relevant teams to improve fraud detection rules, monitoring processes, and controls. Other tasks include analyzing fraud trends, preparing reports and insights for management, supporting continuous improvement of prevention and fraud control operations, and cooperating with risk, operations, AML, compliance, and other relevant teams as needed

Requirements

• Experience in fraud or fraud analysis or financial crime or related field
• Practical experience in fraud detection or monitoring or investigation or transaction analysis or similar field
• Accounting
• Compliance
• Strong attention to detail and ability to make data-driven decisions
• Good communication skills

Skills