Applications Manager

Job description

The role involves managing, operating, and continuously developing the application to align with operational and marketing goals and enhance user experience quality and overall performance. Oversees application operation and continuously improves performance. Develops designs and interfaces and enhances user experience in coordination with specialized teams. Prepares work plans, projects, and updates and monitors their execution according to schedule. Coordinates with internal teams, vendors, and partners to efficiently implement technical and operational requirements. Maintains continuous communication with Operations and Marketing departments to integrate processes, campaigns, address challenges, and improve service. Monitors performance indicators, user experience, and operational issues, analyzes results, and implements improvements. Prepares periodic reports, submits recommendations, and follows up on initiative implementation to achieve objectives

Requirements

• Bachelor's degree in Information Technology, Business Administration or equivalent
• experience in managing applications or digital products
• knowledge of user experience and performance analysis tools
• experience in project management and Agile methodologies
• strong skills in communication, coordination and multi‑stakeholder management
• proficiency in Arabic and English

Skills