Lead Technician

Job description

The Lead Technician is responsible for leading and supervising daily maintenance activities related to Mechanical, Electrical, and Plumbing (MEP) systems within the facility. Performs and oversees preventive, corrective, and emergency maintenance for all MEP systems. Ensures all maintenance tasks are completed according to approved schedules and within agreed response times. Diagnoses faults and performs troubleshooting on MEP equipment, identifies root causes of recurring issues, and recommends corrective actions. Supports technicians in resolving complex technical problems and ensures minimal downtime of critical assets. Possesses strong practical knowledge of mechanical systems (chillers, VRF/VRV, AHUs, FCUs, ventilation, pumps, domestic water, drainage), electrical systems (MDB, SMDB, DB panels, MCC panels, lighting & power, generators, ATS, UPS, electrical troubleshooting), plumbing and fire systems (water supply, drainage, water pumps, fire pumps, fire fighting, fire alarm), and ELV & BMS systems (CCTV, access control, BMS monitoring, structured cabling, public address). Leads and supervises technicians and assistants, allocates daily tasks, monitors work progress, ensures quality workmanship and adherence to procedures, provides on‑the‑job training and technical guidance, and monitors staff productivity. Guarantees 100% completion of assigned PPM schedules, updates maintenance records and work order status, coordinates with the FM Engineer on pending activities, verifies task closure in CAFM systems, and assists in preparing maintenance reports.

Requirements

• Diploma or technical certification in Mechanical, Electrical, Electromechanical, or related field
• Minimum 5-8 years of experience in Facilities Management or MEP Maintenance
• GCC/KSA maintenance experience preferred
• Valid driving license is an advantage
• Strong troubleshooting and fault‑finding skills
• Hands‑on experience with HVAC, Electrical, Plumbing, Fire Fighting, and ELV systems
• Ability to read drawings, schematics, and technical manuals
• Knowledge of maintenance best practices and safety standards
• Leadership and team management
• Good communication in English (Arabic is an advantage)
• Ability to handle client concerns professionally
• Time management and problem‑solving skills
• Ability to work under pressure and during emergencies

Skills